I did a search and read the posts that seemed relevant but I am still at a loss. To start the Pre is my wife's phone so I don't use it at all. She has been experiencing constant slowing of the device and at times it is completely unresponsive. Several times the device has rebooted on its own. What steps can I take to help her get her phone running better? I can guarantee that she will be trading it in this fall but until then I'd like to help her out.
Does the "partial erase" remove apps or data that she has installed?
If she resets the device what will she have to go through to get all her items back on the device?
Any help is greatly appreciated.
Thanks!