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Hi hugh, and Welcome to the P|C forums, webOS, and your new addiction! 
You won't see a .wmv file in your device, because that format is not supported at this time. Here are the file types that are supported by the Pre and Pixi:
Audio formats: MP3, AAC, AAC+, eAAC+, AMR, QCELP, WAV
Video formats: MPEG-4, H.263, H.264
To play an .AVI file it would have to be saved in one of the containers above. As long as the file type you are trying to play is listed above, you can drop that file anywhere on the Pre (not just the root) and it will show up for you.
I don't believe the bluetooth utility you want will be available until Palm opens that API to developers.
You can get replacement USB doors from Palm. Just contact their support service, or chat with them on the their website.
Let us know if you have anymore questions!
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