[Daemon]

HOPE THIS HELPS SOMEONE....I noticed my battery was draining fairly rapidly and decided to remove individual patches with the hope that one of them was causing the issue....no dice.... also ran the webosrepair but no problems found. Then a couple days ago I noticed that my battery only charged to 87% overnight. I decided to check the backup and lo and behold, when I ran it, it just sat there "preparing" and did nothing else. I turned the backup off and then back on and the backup ran through. Since doing this, the battery drain has stopped and the battery usage seems to be normal again. Also, overnight charging is making it up to 100% and staying there. Seems the backup was stuck "preparing" each time it tried to run and just drained the battery.

It's certainly worth checking out for those with a high drain problem. I
have noticed that my backup times are randomly inconsistent again. Last
backup occurred on 3/10. But forcing it to run manually, only takes a
minute or two to complete.

ian

[Wizzums]

Great idea, thanks. Does installing Dropbear require rooting your Pre? I noticed several commands aren't available using the Linux Commandline in WOQI. top fails with top: failed tty get, changing directories doesn't seem to work either. Only results I can get are from netstat -s.

I can't say if that usage is typical without knowing how
else you're actively using the phone. 60MB in 2 days is
certainly in the realm of possibility, but you shouldn't
see that just sleeping all the time.
The battery drain rate though indicates that your data radio is
active pretty much on all the time.

I've gone into a root shell and looked at netstat -s statistics
while my Pre sleeps and it stays pretty much totally idle.

The good news though is that your problem is so constant
and so bad that it should be possible to see what's wrong
in realtime if you want to dig into it. For instance /var/log/messages
may show what it's up to. Or netstat itself may show constant
open connections to somewhere.
Or top may show a process burning a lot of CPU all the time.
I generally find the easiest way to monitor this sort of stuff is
to install the Dropbear SSH service and connect to my Pre via
Wifi from my desktop using putty client.

ian

[peabrain]

well, i made a total of 30 minutes of calls, (loads of short ones), and the phone managed to last till 11am
left home at 7.30am, had no phone till the rest of the day!

[grndslm]

Great idea, thanks. Does installing Dropbear require rooting your Pre? I noticed several commands aren't available using the Linux Commandline in WOQI. top fails with top: failed tty get, changing directories doesn't seem to work either. Only results I can get are from netstat -s.

I've been meaning to ask what's up with Linux Commandline in WOSQI, as well... but just never got around to it because I was really digging using Terminal on the Pre, since I could TAB with Sym+I... now we've gotta use Terminus, which is pretty whack.

But what's up with Commandline in WOSQI? Why doesn't 'cd' or any core command work?? I must be missing something.

[Wizzums]

My phone struggles with Terminal for some reason. When I install it using WOSQI or Preware, reboot, then run it, it will lock up the phone completely while loading and then restart.

[Wizzums]

Aw, my emails just disappeared again. I know I can use the WOSQI command line to bring them back, but I also noticed something else. The contact search stops working as soon as my emails disappear. What I mean is, when you don't have any cards "in focus" and you begin typing a contacts name, it normally searches and displays their information. My phone no longer does that and using the WOSQI command line fix for emails does not bring this feature back.

Anyone have similar experiences?

[Daemon]

Have not seen that, but I've not had my emails disappear either.
Others have reported that in the 1.4 Issues thread, so might have
to ask there if anyone has also lost contact search. That's a pretty
serious bug. I take it contacts app itself still works?

ian

[Wizzums]

Have not seen that, but I've not had my emails disappear either.
Others have reported that in the 1.4 Issues thread, so might have
to ask there if anyone has also lost contact search. That's a pretty
serious bug. I take it contacts app itself still works?

ian

Actually, it does still work. It just takes 4-6 seconds before displaying the contacts. I'll type a name that only has one match/phone number, set the phone down, give it another second or two and then the results pop up. Weird that it's having such a hard time searching contacts.

I guess I'll do another WebOS Doctor wipe and see if I can't get my battery drain issue under control again..

[lokitoorg]

Wow That`s sounds a lot like my pre, i been off the phone ever since, using my blackberry tour is a pain but i got used to it already, sprint decline to exchange my pre for a second time already, waiting for Wednesday to see if sprint is going to show the new HTC SUPERSONIC, am feel very sad for palm after reading all the news about their stock and future as a company, thanks to all who has share their experience with their battery i may by ordering a new battery from seido but now that Wizzums mention the palm profile backup, i will try with a new email for next time, everything depends of when the new htc will be released.

[Jake_M]

I turned off all location services, am I going to notice a significant battery usage decline? Also, will turning off location services affect any thing that I use? Will everything work fine?

[Wizzums]

I did another WebOS Doctor wipe the morning I made my last post. Loaded my latest Profile but didn't restore anything from backup as I had deleted it. The phone went from about 100%-88% or so in less than an hours time, but from there it slowed to a normal drain. It lasted up until bedtime around 1 AM before going on the charger. Felt great to have a phone that finally made it through the day!

Of course that all changed the next day. When I woke up and took it off the charger, it was dead by 1 PM. No email accounts setup on the phone. I'll see how today goes - unplugged it around 7:05 AM Arizona time.

Edit: Alrighty, let's see where we are. 1:18 PM Arizona time, no calls placed or received, ~50 text messages and no emails (account not even setup). 26%

Maybe, MAYBE I can take this into Sprint this weekend and they'll replace the phone. I used to think it was linked to my Palm Profile, but since my current one is completely "untainted" with any form of homebrew, preware, etc. It's got to be the phone.

[lokitoorg]

Let me know if they replace your phone, because i try already and they don`t want to do it for me, i even pay for insurance on the phone since day 1 and still sprint says to call palm.

I did another WebOS Doctor wipe the morning I made my last post. Loaded my latest Profile but didn't restore anything from backup as I had deleted it. The phone went from about 100%-88% or so in less than an hours time, but from there it slowed to a normal drain. It lasted up until bedtime around 1 AM before going on the charger. Felt great to have a phone that finally made it through the day!

Of course that all changed the next day. When I woke up and took it off the charger, it was dead by 1 PM. No email accounts setup on the phone. I'll see how today goes - unplugged it around 7:05 AM Arizona time.

Edit: Alrighty, let's see where we are. 1:18 PM Arizona time, no calls placed or received, ~50 text messages and no emails (account not even setup). 26%

Maybe, MAYBE I can take this into Sprint this weekend and they'll replace the phone. I used to think it was linked to my Palm Profile, but since my current one is completely "untainted" with any form of homebrew, preware, etc. It's got to be the phone.

[Wizzums]

Finally got SSH up and running on the phone. I spent some time monitoring the /var/log/message file. Lots of POWERD-ACTIVITY entries when the screen is on. Mostly "sawmill_logger_update" entries when the screen is off and a few BATTERY_IPC entries as well (this is all while charging).

When I unplugged the phone and put it into sleep mode, I get a CONSTANT stream of:

Broadcast message from root (Tue Mar 30 13:38:18 2010):

powerd: System woke up.


Broadcast message from root (Tue Mar 30 13:38:19 2010):

powerd: System going to sleep now


Broadcast message from root (Tue Mar 30 13:38:30 2010):

powerd: System woke up.


Broadcast message from root (Tue Mar 30 13:38:31 2010):

powerd: System going to sleep now

When I run: tail -f /var/log/messages
I see the Wakeup Source and it's usually these lines:

2010-03-30T20:29:05.871276Z [2701] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: Wakeup Source: [ 2701.270000] MODEM (MODEM_WAKE_USB) omap3_wakeup_sources_save+0x114/0x144 (a0049608)
2010-03-30T20:29:05.871551Z [2701] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: Wakeup Source: [ 2701.270000] GPIO (RINGER_SWITCH) omap3_wakeup_sources_save+0x114/0x144 (a0049608)
2010-03-30T20:29:05.871765Z [2701] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: Wakeup Source: [ 2701.270000] BUTTON (POWER_BUTTON) omap3_wakeup_sources_save+0x114/0x144 (a0049608)
2010-03-30T20:29:06.230102Z [2701] palm-webos-device user.info powerd: {powerd}: BATTERY_IPC: (668.799988mAh, 57%, 60%_ui, 38C, -510mA, 3777mV, authentic)
2010-03-30T20:29:06.489227Z [2702] palm-webos-device user.info powerd: {powerd}: BATTERY_IPC: (668.799988mAh, 57%, 60%_ui, 38C, -510mA, 3777mV, authentic)

Broadcast message from root (Tue Mar 30 13:29:07 2010):

powerd: System going to sleep now

I also get this:

2010-03-30T20:30:05.986389Z [2724] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: StateSleep: waking in 179 seconds for keepAliveTimer
2010-03-30T20:30:05.986755Z [2724] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: POWERD-SLEEP after 1s.592ms ... decision took 0s.94ms
2010-03-30T20:30:06.010681Z [2724] palm-webos-device user.info wall[2347]: wall: user root broadcasted 2 lines (37 chars)

When you're connected to your phone via desktop, do you get constant wakeup/sleep notices? I get a "wakeup" notice every 10 or 11 seconds, followed by a "sleep" notice 1 second after. This only happens when the phone's screen is turned off.

Running top looks about normal.. "java" is always at the top of the list with 95% CPU usage when the phone is idling with the screen on. When the screen is off, it drops to about 20-25% or so. LunaSysMgr is typically always right under it, sometimes it's "hidd".

It's hard for me to tell what the norm is without comparing it to details from someone who has a normally operating phone. Keep in mind, these are all over EVDO and not using my personal WiFi connection.

[Wizzums]

I realize it's only been about a day, two at most, since 1.4.1 (or 1.4.1.1) dropped, but I thought I'd see how people are doing with their battery life so far.

I've been running the BatteryMonitor app pretty much all day every day, set to 5 minute intervals. The only app I have open is messaging, with my Gmail account set to 30 minutes polls (when my account doesn't disappear entirely). I average between 12-16% drain per hour, 8.5-10% on a good day. My mA is usually right around -126, sometimes dropping to -4 and occasionally going positive if I open my web browser or something.

I took it into the Sprint store again this weekend and, surprise surprise, they found nothing wrong with the phone. The sprint rep actually had the audacity to tell me, "Maybe what's causing the battery drain is you always looking for something that's causing a battery drain." As I stared blankly into his eyes and considered the jail time for killing this man, I realized I, once again, had failed to make a valid case to these people that my phones battery life isn't all it should be. I left the store defeated, broken phone in hand.

I will say that I get pretty tired of hearing the same "TURN OFF YOUR GEE PEE ESS, LULZ" responses from the technicians that are there to fix my phone, but I understand it's just their job and they don't care much about the problems of one disposable customer. At this point, not a day goes by that I don't consider reporting my phone lost or stolen and biting the bullet on the deductible to get a replacement. My only real fear is that I'll restore one of my four palm profiles on the new phone and the problem will return.

[Daemon]

Couple things..
1. The only time the mA value should ever be positive is if you're on the charger.

2. Looking back at your previous question about what I see from the desktop
if I'm connected via ssh and let the phone sleep. If the phone is charging
then it will stay awake indefinitely. If it's not charging and goes
to sleep while I'm connected to it, then no, I get no messages in the
SSH window. It goes to sleep quietly. It will occasionally wake itself up
to handle some random background task (at which time I see the
previous going to sleep notice followed by the waking up notice twice),
but it's usually several minutes between.

If your phone just shows a continuous stream of waking up and going to
sleep messages, then that is the symptom of the underlying problem
and the cause of your high battery drain, because the data radio is never
going to sleep. The underlying problem is presumably something
that is trying to sync all the time, or some sort of packet on
your Wifi network that is keeping the Wifi radio awake.

This was probably mentioned earlier, but have you tried turning off
the use Wifi while sleeping setting? Normally this shouldn't cause
a problem because the Wifi radio should itself sleep even if left enabled,
but for some people on *some* Wifi networks, the radio
just cannot ever go to sleep when the phone sleeps..

ian

[Wizzums]

Thanks for your reply, Daemon.

I stopped using my WiFi connection a couple of weeks ago, sticking with just EVDO. I haven't even turned my WiFi radio on since the 16th or so. But, just for fun, I switched my WiFi Sleep setting to OFF. Now, my WiFi radio and Sleep settings are both set to OFF.

I'm currently SSH'd into my phone, not charging, no applications open, fresh reboot, screen off.

Broadcast message from root (Fri Apr 2 12:16:35 2010):

powerd: System going to sleep now


Broadcast message from root (Fri Apr 2 12:16:36 2010):

powerd: System woke up.


Broadcast message from root (Fri Apr 2 12:16:37 2010):

powerd: System going to sleep now


Broadcast message from root (Fri Apr 2 12:16:38 2010):

powerd: System woke up.


Broadcast message from root (Fri Apr 2 12:16:39 2010):

powerd: System going to sleep now


Broadcast message from root (Fri Apr 2 12:16:39 2010):

powerd: System woke up.


Broadcast message from root (Fri Apr 2 12:16:41 2010):

powerd: System going to sleep now

Just CONSTANT spew of this on my screen. Literally every second. It turns off when I power the screen on.

When I tail -f /var/log/messages and turn the screen off, I receive a constant stream of this:

Broadcast message from root (Fri Apr 2 12:18:58 2010):

powerd: System woke up.

2010-04-02T19:18:58.965484Z [47069] palm-webos-device kern.info kernel: [47069.720000] 00069567.563: enter suspend
2010-04-02T19:18:58.965972Z [47069] palm-webos-device kern.info kernel: [47069.720000] 00069568.035: leave suspend
2010-04-02T19:18:58.966278Z [47069] palm-webos-device kern.info kernel: [47069.720000] WAKEUP STATE/REASON
2010-04-02T19:18:58.966705Z [47069] palm-webos-device kern.info kernel: [47069.720000] PM_WKST_WKUP 00000100
2010-04-02T19:18:58.966979Z [47069] palm-webos-device kern.info kernel: [47069.720000] fastpath_fastsleep: Non RTC Wakeup
2010-04-02T19:18:58.967254Z [47069] palm-webos-device kern.info kernel: [47069.720000] twl4030_phy_resume: mode=1
2010-04-02T19:18:58.967498Z [47069] palm-webos-device kern.info kernel: [47069.730000] musb_softconn: on
2010-04-02T19:18:58.967773Z [47069] palm-webos-device kern.info kernel: [47069.730000] twl4030_phy_suspend: irq_disable=0
2010-04-02T19:18:58.968048Z [47069] palm-webos-device kern.info kernel: [47069.730000] phy_suspend: enter
2010-04-02T19:18:58.968292Z [47069] palm-webos-device kern.info kernel: [47069.730000] musb_softconn: off
2010-04-02T19:18:58.970977Z [47069] palm-webos-device kern.warning kernel: [47069.780000] Restarting tasks ... done.
2010-04-02T19:18:58.981292Z [47069] palm-webos-device user.info wall[10503]: wall: user root broadcasted 2 lines (27 chars)
2010-04-02T19:18:59.007415Z [47069] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: POWERD-WOKE after 0s : 0 days, 0h-0m-0s
2010-04-02T19:18:59.007873Z [47069] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: Wakeup Source: [47069.720000] MODEM (MODEM_WAKE_USB) omap3_wakeup_sources_save+0x114/0x144 (a004962c)
2010-04-02T19:18:59.008117Z [47069] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: Wakeup Source: [47069.720000] GPIO (RINGER_SWITCH) omap3_wakeup_sources_save+0x114/0x144 (a004962c)
2010-04-02T19:18:59.008331Z [47069] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: Wakeup Source: [47069.720000] BUTTON (POWER_BUTTON) omap3_wakeup_sources_save+0x114/0x144 (a004962c)
2010-04-02T19:18:59.138763Z [47070] palm-webos-device user.info powerd: {powerd}: BATTERY_IPC: (580.799988mAh, 50%, 52%_ui, 29C, -393mA, 3723mV, authentic)

myterminal@palm-webos-device:/var/log$
Broadcast message from root (Fri Apr 2 12:19:00 2010):

powerd: System going to sleep now

I'm not entirely sure what this line means, but it probably fits in line with my 2 GB of data usage a month:

2010-04-02T19:18:59.007873Z [47069] palm-webos-device user.info powerd: {powerd}: POWERD-SUSPEND: Wakeup Source: [47069.720000] MODEM (MODEM_WAKE_USB) omap3_wakeup_sources_save+0x114/0x144 (a004962c)

Constantly powering on from my "MODEM_WAKE_USB"? I'm obviously just guessing, but I'm sure you're right that this is the reason my phone dies in 6 hours.

[Daemon]

I don't have my SSH server set up to allow connections over EVDO
so I can't test how often it wakes up on EVDO.
But yes it looks like your EVDO radio is pretty much active all the time,
which accounts for the high battery drain.
The 2GB/month thing though tells me that your phone is desperately
trying to sync with something *all the time*. It's moving data back
and forth constantly, which means it must be tied to one of your synced
email/contacts/messaging/calendar profiles. If the email accounts are all
polling, then it's not that. Some (including myself) had really serious
problems with Yahoo Contacts causing high drain.

While you're connected try this command.
netstat -a | grep "^tcp.*ESTAB"
That will show all active TCP connections in and out of your device.
Normally I only see about 4-5 connections, and all but one of them
are to localhost. The last one will to some external host but appears
to be idle, because it doesn't keep the radio active.

If you see extra external connections continuously, or coming and going then try this
Run
netstat -a 1 | grep "^tcp.*ESTAB"
That will run the netstat command continuously.

Now run JSTop and slowly kill off each background app (Email, Phone,
Messaging, Contacts, Calendar, Clock, etc) in turn
waiting 30 seconds or so between each one, while you watch
the continuous netstat display. Eventually you should kill something that
will close the external connections that you see in netstat,
and that'll narrow down what app is responsible.

BTW, connections to *.1e100.net:www are just Google.

ian

[stubbs]

Thanks for your reply, Daemon.

I stopped using my WiFi connection a couple of weeks ago, sticking with just EVDO. I haven't even turned my WiFi radio on since the 16th or so. But, just for fun, I switched my WiFi Sleep setting to OFF. Now, my WiFi radio and Sleep settings are both set to OFF.

I'm currently SSH'd into my phone, not charging, no applications open, fresh reboot, screen off.



Just CONSTANT spew of this on my screen. Literally every second. It turns off when I power the screen on.

When I tail -f /var/log/messages and turn the screen off, I receive a constant stream of this:


I'm not entirely sure what this line means, but it probably fits in line with my 2 GB of data usage a month:


Constantly powering on from my "MODEM_WAKE_USB"? I'm obviously just guessing, but I'm sure you're right that this is the reason my phone dies in 6 hours.

That's because you're SSH'd in to the phone. It keep waking up because you're connected, then trying to sleep because the screen is off and that's what it's supposed to do. That's normal, and it doesn't do that when you're not connected over SSH. If you've got a SSH session going all day long, no wonder you've got poor battery life!

[Daemon]

That's actually not true. It's possible for the data radios to sleep with
a connection open, but completely idle. In fact, the phone pretty much
depends on this ability for a number of things (like push email).

And obviously he was having this problem long before he ever installed SSH,
and it of course does not account for the 2GB of data usage he's seeing.

ian

[Wizzums]

Thank you again for all your help and patience. I decided to switch over to WiFi for my SSH just so I could attempt to be on a similar playing field as yourself in hopes it'd make troubleshooting slightly easier. I also turned "Keep WiFi Connection active" while the phone is sleeping. The constant sleep/wake messages still occur when the screen is off, but not AS frequent. Instead of every second, they're usually 5-8 seconds apart, and sometimes as much as 20 seconds. Not a huge deal, but something. The messages in the /var/log/messages file between the wake/sleep is also different. I'll post those if you'd like (trying to keep the large messages to a minimum).

Running your netstat command gets me:

tcp        0      0 localhost.localdomain:56648 localhost.localdomain:4445  ESTABLISHED 
tcp        0    392 192.168.1.106:222           192.168.1.104:64836         ESTABLISHED 
tcp        0      0 localhost.localdomain:4445  localhost.localdomain:56648 ESTABLISHED 
tcp        0      0 192.168.1.106:41620         205.140.203.52:xmpp-client  ESTABLISHED

When I leave it running every second, the "392" value is usually set to 0.

I didn't have JSTop installed, so I plugged my phone in to fire up WOSQI. The sleep/wake messages stopped. After installing, I removed the USB cable from the phone (didn't reboot yet) and gave it a few minutes idling on the desk. I didn't receive any sleep/wake messages for at least 5 minutes with the screen off. I received/sent a couple of text messages and also had /var/log/messages on tail follow for fun. I got the 20% battery notification (woke the phone up) and the sleep/wake message instantly started back up at its usual 5-8 second interval. I restarted the phone.

Running that same netstat command after rebooting:

tcp        0      0 localhost.localdomain:56651 localhost.localdomain:4445  ESTABLISHED 
tcp        0      0 localhost.localdomain:4445  localhost.localdomain:56651 ESTABLISHED 
tcp        0     52 192.168.1.106:222           192.168.1.104:65244         ESTABLISHED 
tcp        0      0 192.168.1.106:44351         205.140.203.52:xmpp-client  ESTABLISHED

I opened up JSTop and have a slew of crap open after rebooting. I closed Phone, Calendar, Email, Contacts, Camera, Messaging and Launcher. I'm now with 2 JSTop threads and 2 SystemUI threads, sitting between 8.8 MB and 10.01 MB of memory used.

Netstat now says:

tcp        0      0 localhost.localdomain:56651 localhost.localdomain:4445  ESTABLISHED 
tcp        0      0 localhost.localdomain:4445  localhost.localdomain:56651 ESTABLISHED 
tcp        0    392 192.168.1.106:222           192.168.1.104:65244         ESTABLISHED 
tcp        0      0 192.168.1.106:44351         205.140.203.52:xmpp-client  ESTABLISHED

Sleep/wake messages still rampant when the phone's screen is off (non existent when the phone's screen is on).

I'm not 100% sure what this means exactly. If I disconnect from SSH, open Terminus on my phone and put it to sleep, then power it back on 15 seconds later, the screen is spammed with sleep/wake messages. So, it's clear to me that it's not being caused by my SSH connection. With nothing else running but JSTop and the SystemUI, nothing really unusual going on in my netstat connections (that I can see?), it doesn't seem like it's a specific application causing this.

Keep in mind that this is starting fresh with 1.4.1.1. I wiped my phone with the 1.4 doctor, updated to 1.4.1.1, loaded my latest profile (NO backup, clean start) and imported my Google contacts (no facebook, yahoo, etc). Developer mode is off currently, but results are the same when it's on. Gmail's set to check every 30 minutes. No IM accounts active. Blah blah... Regardless of all that, it's been going on for more than four months now. I know it comes down to basically needing to replace the phone. My problem is Sprint simply won't. I need some way to bring this issue to their attention. Any ideas?