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02/27/2010, 08:33 PM
#637
 Originally Posted by ezq2007
no usb menu or anything...I have 2 computers, one with vista and other with windows 7, the pre used to work with both, now it doesnt even give me any options...
So, just to be clear you did all of this:
To put your phone in recovery mode:
1. Connect the USB cable to the AC charger, and plug the AC charger into a working outlet.
2. If you can, turn off your phone. See Restarting and resetting your phone .
3. Remove and reinsert the battery. See Replacing the battery on a Pre phone or Replacing the battery on a Pixi phone.
4. Press and hold the volume up button and connect the USB cable to the phone.
5. Release the volume up button when the screen showing the large USB icon appears.
what happened after step 4? Did the screen remain blank?
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