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02/26/2010, 06:39 PM
#2564
After chatting with a palm rep, this is what i got:
3:27 PM Connecting to Rescue Gateway: control.app52.logmeinrescue.com...
3:27 PM Connected to Rescue Gateway. A support representative will be with you shortly.
3:28 PM Support session established with Ryan.
3:28 PM Ryan: Thank you for contacting Palm. My name is Ryan . How can I help you today?
3:28 PM Ricky Adams: hi, is 1.4 webos update coming today
3:29 PM Ryan: I understand that you want to know about the weboS 1.4.
3:29 PM Ricky Adams: yes correct
3:30 PM Ryan: Well, update is 1.4 is not released and we are not supposed to comment on any unrealeased update or feature.
3:30 PM Ryan: If there is any update the same will be posted on the palm web site.
3:30 PM Ricky Adams: it has released on other countries last night, why would sprint not?
3:30 PM Ryan: However, if the update is released the you will get a prompt on th phone to upodate.
3:32 PM Ricky Adams: is there any information showing in your system that it will be released tonight? or in feb?
3:32 PM Ryan: I am sorry, I should not comment on tis.
3:33 PM Ricky Adams: on Precentral.net, there has been tons of Rumors stating it was tonight. I was just seeing. I understand that you cannot comment on this. if there was a way you could maybe hint?
3:34 PM Ryan: Well, there is a possibility.
3:34 PM Ryan: That's all I can say.
3:35 PM Ricky Adams: ok thank you.
3:35 PM Ryan: You are welcome. Thank you so much for understanding.
3:35 PM Ryan: Can I be of any other help?
3:35 PM Ricky Adams: no. thank you. take care
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