Official webOS 1.3.1 and 1.3.2 Issues

**alvin319** · 11/14/2009, 07:29 AM

Just tried running update and it tells me that my phone is up to date. I checked device info and I still show 1.2.1???

**rwhitby** · 11/14/2009, 07:53 AM

Originally Posted by evolutionary

nailedtonothing, prethemer themes don't seem to be loading. Uncheck it from the feeds manager for now. You can still use the ones from precentral. And there are many patches not available as they aren't 1.3.1 compatible yet.

There is a problem not found in the SDK with listing the whole 700 themes at once. Go through the List of Everything, or go via Feeds rather than Types to get to the themes you want.

Note that there are 92 patches available for 1.3.1 at release. Restart Preware and Update your feeds if you don't see them.

Follow @webosinternals on twitter for more 1.3.1 news.

-- Rod

**bhartman36** · 11/14/2009, 08:05 AM

I've got two problems:

1) The ROM error shows up on my Pre screen.
2) For some ungodly reason, I can't run either the WebOSRepair or the WebOSDoctor utilities. When I try to run them, nothing happens at all. I'm running Windows 7, 64-bit. Never had a problem running Java apps before...

**Ryo** · 11/14/2009, 08:07 AM

tryed restart bhartman36 ?

ive some problems with win7 64bit so that i have to restart sometimes for the pre..

but for je WebOSDoctor... newest Java version installed?

JW · 11/14/2009, 08:10 AM

■ All-day events that span more than one day now appear correctly in all Calendar views.

My Pre still refuses to show all day events. I just updated my phone about 30 minutes ago. Maybe I should let it sit for a day or two?

**Ryo** · 11/14/2009, 08:12 AM

Hmm Facebook Meeting tomorrow 14-17 (2pm to 5pm) appears in the calendar as 23:00(11pm) to 2:00 (2am on the next day)

**bhartman36** · 11/14/2009, 08:22 AM

Originally Posted by Ryo

tryed restart bhartman36 ?

ive some problems with win7 64bit so that i have to restart sometimes for the pre..

but for je WebOSDoctor... newest Java version installed?

Thanks for the suggestion, Ryo. It's sort of working now, but it's very slow. I keep getting an error that the connection is refused. If I click OK, it says it goes on, but it says it can't find the file in WebOS Doctor. See screenshots.

Thanks for any help you can give me!!

**whitencm** · 11/14/2009, 08:24 AM

I cant log into yahoo messenger?

**woodoh** · 11/14/2009, 08:27 AM

The USB mode can not display when plugged in, only charging mode.

**bhartman36** · 11/14/2009, 08:53 AM

Originally Posted by bhartman36

Thanks for the suggestion, Ryo. It's sort of working now, but it's very slow. I keep getting an error that the connection is refused. If I click OK, it says it goes on, but it says it can't find the file in WebOS Doctor. See screenshots.

Thanks for any help you can give me!!

Any help, anyone?

I don't seem to be getting anywhere w/ the WebOS Repair utility.

**bhartman36** · 11/14/2009, 09:01 AM

Originally Posted by bhartman36

Any help, anyone?

I don't seem to be getting anywhere w/ the WebOS Repair utility.

Finally broke down. Running WebOS Doctor now. Lesson learned.

**rwhitby** · 11/14/2009, 09:06 AM

Originally Posted by bhartman36

Finally broke down. Running WebOS Doctor now. Lesson learned.

I expect there will be a lot of lessons learned the hard way in the next few days ...

The Doctor will fix things for you - just make sure you keep things clean afterwards - I recommend using Preware to install patches, since then you can always use the Emergency Patch Recovery tool to remove them.

-- Rod

**bhartman36** · 11/14/2009, 09:15 AM

Originally Posted by rwhitby

I expect there will be a lot of lessons learned the hard way in the next few days ...

The Doctor will fix things for you - just make sure you keep things clean afterwards - I recommend using Preware to install patches, since then you can always use the Emergency Patch Recovery tool to remove them.

-- Rod

Thanks for the advice, Rod.

The WebOS Doctor utility looks like it's finally done. Phone's booting now.

To be more specific with my "lesson learned" comment: I did something reckless (installing an update w/o removing all patches), and was expecting the WebOS Repair utility to fix it for me. Didn't work. It might work for others, but I suspect that the update may have changed things sufficiently that an update is in order to the WebOS Repair utility. So the lesson is: Don't do anything stupid (like I did), and if you do, expect to have to use the WebOS Doctor utility (at least until the Repair utility has been cleared for 1.3.1).

**waynew73** · 11/14/2009, 09:15 AM

After 1.3.1, quick contacts doesn't seem to show any of the pictures. I'm going to delete the app and try redownloading.

**rwhitby** · 11/14/2009, 09:26 AM

Originally Posted by bhartman36

Thanks for the advice, Rod.

The WebOS Doctor utility looks like it's finally done. Phone's booting now.

To be more specific with my "lesson learned" comment: I did something reckless (installing an update w/o removing all patches), and was expecting the WebOS Repair utility to fix it for me. Didn't work. It might work for others, but I suspect that the update may have changed things sufficiently that an update is in order to the WebOS Repair utility. So the lesson is: Don't do anything stupid (like I did), and if you do, expect to have to use the WebOS Doctor utility (at least until the Repair utility has been cleared for 1.3.1).

If you use Preware to install all your patches, then you could have run the Emergency Patch Recovery tool immediately *after* (yes, *after*, not *before*) updating the 1.3.1 and it would have removed all your patches. Note that we still recommend people remove them before updating, but we've designed the AutoPatch technology to even work immediately after an update.

-- Rod

**anon(4822725)** · 11/14/2009, 09:42 AM

Before I updated to 1.3.1 I had PRL 60657. Now after 1.3.1 installed I have PRL 60654.

I'm on a Sprint US Pre.

**chander** · 11/14/2009, 09:47 AM

Originally Posted by nailedtonothing

themes won't load up in preware, also no sms tone per contact patch anymore.

ya I am trying from the morning to install my fav theme in preware

. But preware shows 699 themes and when i click it it freezes and i have to close the whole preware card ! Is it a compatibility issue ?

Chander

**rwhitby** · 11/14/2009, 09:52 AM

Originally Posted by chander

ya I am trying from the morning to install my fav theme in preware

. But preware shows 699 themes and when i click it it freezes and i have to close the whole preware card ! Is it a compatibility issue ?

Chander

Go through the List of Everything, or select Feeds instead of Types to get to themes. There's a difference between the pre-release SDK and the OTA update in webOS.

Follow @webosinternals on twitter for more 1.3.1 news.

We've just doubled the RAM allocated for preware.org to 8GB to handle the spike which is happening right now ...

-- Rod

**gabbott** · 11/14/2009, 10:01 AM

Originally Posted by DarkEye

Before I updated to 1.3.1 I had PRL 60657. Now after 1.3.1 installed I have PRL 60654.

I'm on a Sprint US Pre.

Noticed this too, ran a PRL update after another reset and it updated back to 60657.

**Loonytunes212** · 11/14/2009, 10:07 AM

I cannot connect my pre to my laptop over bluetooth anymore.

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