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09/29/2009, 12:39 PM
#149
 Originally Posted by whoamib
just to let everyone know on 9/29/09 i received this error. I have been working fine since day one 6/6/09. For some reason my phone decided to have issues over night. I'm still on webos version 1.1 i haven't upgraded to 1.2 yet.
When i woke up i saw this screen and i have tried everything to fix it and the only that is going to fix it is getting a new phone from the sprint store. I have hit the reset button about 10 times and i also have hit the erase all data button about 10 times. That didn't work.
Just as an observation i was able to hit ## which brought me to the phone interface and from there i could type in a user name and find all of my contact on the phone even though i did the erase all data option many times.
##rtn# doesn't work in my situation
then i went to my local sprint store and they didn't know anything about it but they were able to do a ##786# and that was suppose to be a more drastic hard erase but no luck still. I could still see all of my contacts and still had the palm profile error after booting up.
At this point my only option is to get a new phone and hope it doesn't happen with this one.
This is an ultimate fail on palm's behalf, seeing that it has been 3 months and they are still having this problem with users. If you ask me i still think the palm os was much more robust and they have a long long way to go to compare to the quality of the backup that was done using the hot sync software, which backed everything on the phone including, messaging, phone log, phone preferences, memo's.
The nightly backup doesn't even come close to the previous version. I am not pleased to step down on this feature in the new webos.
Let me know what you all think about this.
happened to me this morning also and im so ****ed right now cuz all my contacts, favorites, apps and settings are gone. The only thing i have left is my pictures/videos and music. Talked to sprint they can't do anything. Talking to palm online right now.
This is bull****!!!
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