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06/24/2009, 08:06 PM
#209
 Originally Posted by dohcrx
So in follow up:
I went to Sprint expecting a hassle and...drumroll please...brand new phone! Never even had to mention any hot-button words like: refund, or cancel. Never even asked for an exchange. Just mentioned the problem I was having (even though I couldn't recreate it in the store). 15 minutes later a guy came out with a new phone box and said, "We're just going to give you a new phone"
They must have known by the serial number that my phone was trouble or something. Even banked an extra home charger, mini usb, and palm headset since they just gave me the new box.
No light leakage at all (I only had a very small corner before, not enough to return it), no dead pixels.
New phone is a yellow box, haven't checked the mfg date yet. I'm thrilled
NOTE: this was the 180 N LaSalle store in downtown Chicago
Yours is more or less the same as my experience today. I took it in, like you expecting a hassle, and the guy I talked to said it was the third one he had seen with the same problem. They pretty much just replaced it on the spot. (although I didn't get to keep the new box with all the accessories, he just gave me the phone...)
So far no reboots, but I've only had it for a little over an hour...
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