OK here is the issue/question I have. I hope someone can help me out. I have over 312 contacts that are listed under the Palm profile. I did the "cloud" sync when I first got the phone (6/6/09). After that the PocketMirror became available. So know, my new contact are under the Outlook profile. So when I sync with Outlook, bam those new contacts are in Outlook. But all my other ones that were existing before under the Palm profile do not sync into Outlook. I tried to edit the profile type (switch from Palm to Outlook under each contact, and I can't. Anybody know another way, or am I going to have to start all over again? The default by the way is set to Outlook since I installed the PocketMirror.