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The problem is that Palm thinks they have to be the gate keeper of all things secure on someone's EAS, and they're wrong.
They're supposed to deliver email to the consumers device who actually purchased their product. Not everybody has access to their exchange server IT folks and even those that do, most do not have influence over security policies.
If my IT folks did not do a proper job setting up the server or keeping the server secure that's not Palm's business, nor is is Palm's problem. I have put the exact same server settings in a WinMo 6.1 and 6.5 phone and I have email, same for the iPhone I've tested it on. Yet, even with WebOS 1.1 I still get an error, though this is the new one: "Unable to Validate incoming mail server settings. Check the settings and try again."
Palm's job is to provide their customer with a workable email client on their product, which they are still struggling to do with the 1.1 update. Maybe they should check their setting and try again, because I check mine with every update and this is still the only phone I cannot use to access my email.
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