[Pardoe]

so i regularly do patches and all that stuff
and I installed a theme and it said it wasnt installing right and it started skipping things so I shut off quick install and then I couldnt go back to default theme so I just partial reset it and it got rid of the theme but all the tweaks went ape **** and now all of them are being "ignored" when I apply them saying I have them on my phone so I did emergency patch recovery and that said I dont have any patches on so I did a complete reset just to clean everything and its still doing the same thing
any ideas?

[shadavis08]

go into webos QI and then tools,device management, to the right it says applications look in there first and uninstall from there any leftover patches . For some odd reason when patches don't uninstall correctly they end up there. After that click on where it says application and patches will pop up and check in there . That should fix you up . But if not send me a message and I will help you when I get off work today. Later!

[Pardoe]

so far ive tried:
webos quick install
preware
emergency recovery patch
parcial and full erase
and webos repair utility (which got rid of all of the patches but one)
sms tone per contact is still in my phone
when I try to install it I get this pop up in the picture attached

[egaudet]

install terminal app through preware, launch terminal app and then type:

rm /usr/palm/applications/com.palm.app.contacts/app/views/edit/msgtones.html

[Pardoe]

i'll try that now thanks

[Pardoe]

it says cannot remove read-only files system

[egaudet]

it says cannot remove read-only files system

oh yea, forgot about that. In the terminal app type the following 3 commands, each followed by return key.

mount -o rw,remount /
rm /usr/palm/applications/com.palm.app.contacts/app/views/edit/msgtones.html 
mount -o ro,remount /

[Pardoe]

do I put yes when it asks me to remove it or do I type in the next command?

[egaudet]

do I put yes when it asks me to remove it or do I type in the next command?

I don't think it should ask you to remove it, but if it does type y and hit enter then go to last command.

[Pardoe]

ok I type it in and at the end it said no such file exsists and on my sounds and alerts screen there are the three feilds to put the ringtones in but they are empty and I cant use them

[egaudet]

ok I type it in and at the end it said no such file exsists and on my sounds and alerts screen there are the three feilds to put the ringtones in but they are empty and I cant use them

Check your typing, based on your screenshot, it exists. Make sure you type it in exactly right to remove it.

[Pardoe]

I redid it twice and its telling me that no such file exsists

[egaudet]

need to use repair utility override compatibility mode to repair:

/usr/palm/applications/com.palm.app.soundsandalerts/app/controllers/soundsalertsconfig-assistant.jsjsjs


I assume you get a different screenshot now trying to install since that file is deleted now.

[Pardoe]

no still the same screen shot and I did the override of repair utility and it said it cant fix soundsalertsconfig-assistant.jsjsjs $because$ $its$ $not$ $a$ $part$ $of$ $webos$ $doctor$

[egaudet]

no still the same screen shot and I did the override of repair utility and it said it cant fix soundsalertsconfig-assistant.jsjsjs $because$ $its$ $not$ $a$ $part$ $of$ $webos$ $doctor$

Don't know what to tell you, the screenshot tells you you have a file that shouldn't normally exist (msgtones.html) and a file that is already patched (soundsalertsconfig-assistant.jsjsjs).

You have to remove the msgtones.html file through a terminal as root (after remount rw with above mount command), and recover the soundsalertsconfig-assistant.jsjsjs $file$.

And soundsalertsconfig-assistant.jsjsjs $is$ $most$ $certainly$ $in$ $the$ $doctor$.

If you keep running into problems, doctor your phone.

[Pardoe]

i'll just doctor it then if that will fix everything
Thank you for your help