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  1. luigidk's Avatar
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    Have had my Pre and Touchstone since July '09. My wife just got her Pre and her Touchstone showed up two days ago.

    I set up her Touchstone immediately adjacent to mine.

    When I placed both phones on their respective touchstone that evening before retiring - her phone charged great - mine failed and I found it completely de-charged in the AM.

    Since that time - MY touchstone no longer works.

    I have been able to identify w/in 100% certainty that my touchstone BACK is the issue (trying all combinations of backs/chargers/etc... the problem always remained with the touchstone back from my phone).

    SO I've ordered a new back.

    HOWEVER - it seems awfully coincidental that my back went out at the exact time I set my wife's up right next to mine???

    What do you think - just a coincidence?
  2. edlex's Avatar
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    I think your wife's pre was trying to kill you but missed and killed your pre.

    But seriously, yea coincidence.
    FYI: My Pre is as plain vanilla as the day it came out of the box...
  3. mlevi98's Avatar
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    I had a similar problem when it appeared that my wife's touchstone back stopped working, but after a soft reset it started working again.
  4. #4  
    probably the contacts on the back need to be cleaned?
    Here is a direct link to webOS Doc for all carriers
    P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
  5. luigidk's Avatar
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    No - cleaned the contacts - switched the backs of two different Pre's - the problem followed the back...

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