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  1.    #1  
    Anyone ever heard of a Treo refusing to hard reset?

    I received a replacement Treo for one whose ringer switch had broken. I can not get to the screen that asks if I want to erease all data. When I follow the hard reset procedure, I just get a blue screen with white blocks down the side.

    Any thoughts?
  2. santos's Avatar
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    I had that happen to my Treo. Sprint had to replace it. Supposedly bad hardware or firmware, according the Palm Support Tech I spoke to prior to returning it.
  3.    #3  
    Oh super. Thanks.
  4. #4  
    I had the same problem last week. The 800w would hard reset just fine in the past and one day, the hard reset function stopped working.

    I have a replacement 800w now
  5.    #5  
    I went to Sprint store today and they ordered me another. What a pain.
  6. #6  
    u should see if you can get a Pro as a replacement :-)
    da Gimp

    Please note: My spelling sucks and I'm to lazy to check it.
  7.    #7  
    It's like pulling teeth just to get another 800, I don't see a Pro happening.
  8. #8  
    just got my replacement for the BSOWD (white dots) and the right soft key is jacked - replacement #2 on it's way.
  9. hofs1's Avatar
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    Well i joined u all in the land of white dots.....went to sprint store/repair a decent guy who was "floored" by my issue.

    Came back 15min later with a box with a BRAND NEW 800 and he handed me the stylus and battery too.

    Of course my company has a policy not allowing in store repairs but i just played dumb...easy for me to do.

    Now i have 2 batts 2 chargers 2 styluses 2 sync cables. Im good now.

    Look on the guys face when he saw over 1500 lines of service was interesting.
    T300 - T600 - T650 - T700p - T755p - T800w - Pre
  10.    #10  

    I finally got another refurb. Seems to be OK . . . for now.

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