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  1.    #1  
    but how do you do a hard reset on the 800?
  2. #2  
    Take out the battery. Hold the power down keep holding it while inserting battery. Keep holding it until the device asks "erase all data" then answer yes or no
  3. #3  
    And if it doesn't work the first time, try and try again...

    I usually have to do it about 4 for 5 times to get it to prompt to erase all data.
  4.    #4  
    Thank you very much guys. I really appreciate it.

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