I went and got my phone replaced because I did the update and the DUn didn't work...in any case it says its refurbed from PMO whats that? If I restore files from my backup would the backup put the update back on or I need to reinstall? cause the hannip hack allowed me to use the laptop and surf the net for free fine, others are saying they can with this update but my laptop just would not connect kept hanging up and redialing..I even tried hard resets....so any reason why it didnt work? should it work if i do the update on this new device? thanks a bunch