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  1. jyong80's Avatar
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    Hi all,

    I was in the middle of updating the PRL on my Treo 700W when the call dropped a message popped up saying SPL unlocked unsuccessful programming and it reset my phone.

    Now whenever I try to program my phone it says unable to program phone and call customer support for assistance.

    I called customer support and they said tech support said they were having problems with *228 and to try again later today or tomorrow.

    My question is did dropping the programming call in the middle of updating my PRL mess up the ability to program my phone or is tech support right and it's just a probelm with *228, i.e. was it a bad thing that it was in the middle of updating the PRL when the call dropped. Thanks.
  2. #2  
    It should be safe for the call to drop during a *228 call. The update isn't written to the PRL storage until it's complete.

    (I was on the committee that defined the *228 mechanism.)

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