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08/28/2006, 01:23 PM
#105
 Originally Posted by gadgetluva
Ah, yes I knew someone would bring up that argument, and it is completely valid. So I shall counter with this - online reviews and the internet itself is a great tool, but it cannot replace going into the store, and picking up and playing with the demo. At all of the VZW stores I visited in the week of release, they all had working models.
So, almost everyone would have had an opportunity to play with the device and check the available ram. And even if they did not, that still brings us to the point of a 15-30day return policy.....
It's not the job of the consumer to verify the manufacturers' claims or what it leads the consumer to believe, which is exactly what the packaging, palm and verizon websites do. I find the numbers that they use to be misleading. Additionally I personally would not have found the task manager while reviewing the product at the store...and that's certainly not possible if you purchase via web or phone.
yes, the return policy does give an out. I for one never found (in my case) the device's achilles heal (inability to maintain the auto b setting) until well after the trial period ended. This could easilly happen to a novice user after the expiration of the return period. There have been many successful class actions where the problem was discovered after the return period.
...again, I'm not saying I'd sue over something like this; I wouldn't but the cause for a suit is certainly there, imo.
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