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  1.    #1  
    Anyone have and resolve the issue of installing Sprite Backup (for WM5) and having it give an error about unable to find all files, please reinstall?

    Lots of people in the Sprite forum with it:
  2. #2  
    I just purchased the software too I get the following error when trying to launc Sprite Backup. "Unable to find all necessary application files - please reinstall Sprite Backup.

    I have unsinstalled and reistalled several times. Still getting same error message.
  3. #3  
    mines working fine....cracked too
  4.    #4  
    Response from Sprite (on a Sunday no less):

    Thank you for purhasing Sprite Backup. Unfortunately our server experienced a problem over the weekend that caused the wrong file to be placed in the download folder. Please re-download the software from this location;

    I apologise for the inconvenience and would like to assure you the software is fully operational from this new download. The incorrect files was loaded after a renaming issue on the server which caused the problem.

    I am manually contacting all affected customers and would like to thank you for your patience regarding this matter, and offer our sincere apologies again.

    Best regards,
    Kevin O'Toole
    Sprite Software
    Haven't tried it yet, but I appreciate the service.

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