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01/12/2006, 01:44 AM
#36
Got my 700w today. PPCTech broke the news to me that after they reassembled the unit back together and fired up the Treo ... the display never fired up. Everything else was working ... the lighted keypad, the intro chime, the dialing, MS Voice Command, voicemail, etc. Just no display. They are pretty certain that something may have shorted on the board, but they don't know what. There wasn't another 700w board to compare it to (to look for possible missing capacitor, mosfet, etc). They felt really bad about it but assured me that after doing more than 2,000 of these upgrades, this is the first time they ever seen the display die upon reassembly while everything else worked. PPCTech also assured me that they will replace the phone for me if Verizon gives me an issue if I plan to return it for warranty repair. Luckily I have insurance on the phone so either way ... I am covered.
Call it bad karma or something. Maybe I should've been a nicer person and bought the freaking bag of oranges from that poor guy off the off-ramp. Maybe I shouldn't have cut that old lady in the Chevette off yesterday. I don't know. Crap like this seems to happen to me all the time. Or maybe ... today just wasn't my day.
I don't blame PPCTech at all for what happened. I volunteered to be the first one brave/crazy enough for this experiment and I guess it wasn't meant to be. Lloyd at PPCTech was really nice and assured me that I will not spend a single penny on a replacement unit. For all we know, the memory may have been a success! We just didn't have the damn display to show us the result. And yes, I did mention about "piggy-backing" the power and ground off of another another part of the unit, but PPCTech didn't want to risk further damage due to the fact they didn't know what the voltage limitations were on the lcd display. Too much and the unit could fry.
I will be returning my unit tomorrow to the Verizon store. Once Palm fixes the display and resells the unit, one lucky new owner may have a 64MB RAM unit. But know this, I have not given up. Once I get a hold of the replacement unit, I will be awaiting PPCTech results to see if the RAM upgrade becomes successful on someone else's unit. If it is successful, my new Treo 700w will be back in the hands of PPCTech for a rematch. And this time ... I will buy the oranges (number 64 on my list).
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