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  1.    #1  
    On my new Pre the regular activation failed . The phone is unlocked . I reside in Thailand.I carried out a 'Activation Bypass ' procedure and got the phone to function.
    Prior to this I entered data relating to 'Creating a Palm Profile'
    I have no idea if this reach anybody or anything.

    The only function that does not work is manual backup. It claims that I have no internet connection -other evidence confirms that I do.
    Q Is my Palm profile registered -if so with whom?

    One final anomaly-The Pre's Serial number is not recognized-so I cannot download Web Doctor.
    Help would be great.
  2. #2  
    in my signature is a link to any webOS doctor you may need. no serial number needed . Also the serial number is usually on the inside of the phone behind the battery as well as in the phone's OS
    Here is a direct link to webOS Doc for all carriers
    P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
  3.    #3  
    Thanks for your effort
    My Pre's serial No.-P5GUEAD95CDN- is invalid according to the WebOS Doctor site

    All the other links failed to connect.
    Thanks anyway
  4.    #4  
    I correct myself-Something has downloaded.
    Again they refer to My Palm profile-I still am unsure if I have one .
    Any ideas?
  5. #5  
    Quote Originally Posted by Delight7608 View Post
    I correct myself-Something has downloaded.
    Again they refer to My Palm profile-I still am unsure if I have one .
    Any ideas?

    You can check your profile here or from your device
  6.    #6  
    Thanks for the link.
    For certain I am not registered.
    Is it possible to activate the device(which mine is) and then Register?
  7.    #7  
    Palm UK Chat line supplied link . With this I upgraded from 1.4.0 to 1.4.5

    Still no Palm Profile and had to use a 'bypass Activation Procedure'
    Now all ok
    Thanks to all contributors
  8. #8  
    pls I have a similar problem with my palm pre serial number P5GUE1JA55MN.
    I wonder if you can share the download link you received, with the hope that it may work for mine also, since the first five digits are similar to yours.
    Thanks in advance.
  9.    #9  
    Regret that I cannot remember. I followed info. supplied by Palm Help line. I think that it is now closed down.
    Suggest that you open a new post .Good luck
  10.    #10  
    You asked about upgrading an unlocked Pre to 1.4.5

    In my downloads folder I have found 2 links

    Hopefully more experienced members can explain more and guide you



    You may require some patience
  11. #11  
  12. #12  
    Maybe check your model number instead of serial on this page: WebOS Doctor Versions - WebOS Internals

    @HelloNNNewman Your post is blank. I've seen it like that on a couple other threads too.

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