Forgive me if this has been answered somewhere else. I've searched for 2 day looking for a solution.

Here's the problem:

I recently acquired a Verizon Pre+, which I used to create a Sprint FrankenPre+. It all went fine, but I want to upgrade to WebOS 2.1. I followed the instructions at, but I can't log into my Palm profile. I tried with and without Palm updates, but each time I get the "Unable to Sign-In to Palm Profile" error & have to downgrade back to 1.4.5.

Has anybody else had a similar problem or know a solution?

If there's a solution already posted somewhere, please point me to that post. It would be greatly appreciated.