I know there are a lot of charging issues people have, but I haven't seen anyone with this one.

The phone doesn't even recognize when I plug it in. I've tried two different wall chargers, two car chargers, and various cables plugged into the PC. No matter what, the battery doesn't charge and the PC doesn't recognize that anything is plugged in either so I can't go into USB drive mode.

The odd thing is that if I turn the phone off and plug it in, the battery will charge. This works with the wall charger as well as the PC.

I can't tell if this would be a hardware problem or software problem that prevents it from charging when it is turned on.

I've run the interactive tests and it can't even tell that the charger is connected.

I'd try Dr. Battery, but I can't get preware because my PC won't recognize the phone.

Any thoughts?