I opened preware and began to update one of my patches. However, my screen froze in the process, and no buttons would work - not even the power button. So, I pulled the battery. My phone booted back up and it appeared that everything was working fine. However, when I opened preware I saw the "Available Packages" and the numbers items that were in it. Yet, the "Installed Packages" is a faded gray, and I cannot select it. Does anyone know how I can resolve this problem?