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  1. tngirly's Avatar
    57 Posts
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    96 Global Posts
    my phone is frozen in locked mode with the screen on-- what do I do?? I tried pressing and holding the power button and opening and closing the screen- no change!

    Please help! I am lost without my phone!
  2. #2  
    If nothing else works, pull the battery.
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  3. #3  
    Hold on to your power button for 1 whole minute and see anything come up, take the battery cover off and try holding on the power button for another minute and see if that helps.
    If this helped you hit thanks.
  4. #4  
    same things been happening to me it sounds dumb but ive been hitting the screen and than it starts moving lol
  5. #5  
    did the battery pull work?

    usually fixes 9/10 problems
  6. #6  
    I would try Option key + Sym + R, and try to reboot. Otherwise pull the battery as mentioned above.
    "Patience, use the force, think." Obi-Wan

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