I exchanged my ATT Pre Plus at least 4 times and I got a call from Palm today for my reasons of exchange - what's the problem with the different devices. They must have tried to call in the last several days because I've had missed calls from blocked number. This call was also from blocked number.

I was caught off-guard a bit. After discussing hardware issues, he proceeded to ask me about what improvements I would like to see on the Pre. So I rattled off a list that I could think off at the moment. One thing I was mad at myself for not mentioning is better battery life! I am using Seidio's 2600mAh battery and don't consider battery life an issue anymore. But stock battery life is just not adequate.

I am impressed that Palm is calling users for feedback. That's shows the level of Palm commitment to the platform and users. Anyone else got a call from Palm?