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  1.    #1  
    hi guys my keyboard is failing to work the only option i have is to reset the phone it will then work for a few minutes then just stop again, any ideas?
  2. #2  
    Did water get into it at any time?
  3. #3  
    Take out the battery and wait 30 seconds. Then make sure it has a very long charge on it and try again. When it comes on, go to Preware and download the virtual keyboard so if it keep going down at least you can still use your Pre.

    But it should be under the manufacturers warranty so take it in (unless there has been any kind of physical damage).
    Last edited by casiouser; 06/24/2010 at 07:43 AM. Reason: added wording
  4. chadsoc's Avatar
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    This happened to me a few months ago. I took the battery out and left it out for 15 or so minutes, then put it back in, booted up, and it was working fine after that. When I first tried taking it out for just 1 or 2 minutes it didn't help. For some reason, 15 worked for me.

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