The folling is from my phone call with palm today that lasted an hour. My profile had a problem and we trouble shooted the pdf problem. My work uses an older program to run dispatch. The program is using acrobat 4.0 and is very expensive to upgrade. I believe the acrobat part is built in. Service calls are sent with a PDF attachment, my PDF will not open from this 10 year old program.
So HEY PALM I NEED ACROBAT 4.0 SUPPORT PLEASE !!!!!!!!! Lots of business need this. Our program cost the company $30,000 10 years ago. It isnt cheap to just keep trowing money at software that already works except for PDF format being a little old. GEEEZE
They went all the way down to 5.0 why not the rest?
the following is from support.
Just for added info, I think you have encountered this error message when opening up a PDF file on the Pre, either obtained thru USB sync or attachments from email messages,
PDF View has encountered an error. We apologize for the inconvenience.
Tell Dataviz you want a webos fix JUST ENTER EMAIL http://www.dataviz.com/products/documentstogo/webos/
Error message:
Render document failed
After testing several sample files there could be some other PDF Producers that are still not supported but so far the ones below are tested to work as simulated on a Pre with 1.1.0 software version.
> acrobat distiller 8.0.0. (mac)
> acrobat distiller 7.0.5 (mac)
> acrobat distiller 7.0 (windows)
> acrobat distiller 5.0.5 (windows)
> ovis pdf-office by Universe Software
note : PDF files without PDF Producers will also work as simulated....
Thank you for your support of Palm products.
Its gotten worse sept 14th http://forums.precentral.net/showthr...=1#post2662732