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 Originally Posted by TruckinGeek
Sounds like the iPhone when it first came out, huh? "This is your phone. It's pretty, it's happy, and it is what it is." And they added features and customization SLOWLY so as not to overload the non-geeks.
I think this is exactly what Palm is doing here. EXCEPT they let the techies have full access to the phone from the very beginning, something Stevie-J would have an apoplectic fit over.
So the non-techies buy this cool phone with a GREAT browser (wife: "YouTube is AWESOME on this thing!!") that just works. And if they just happen to be enlightened by their nerdy loved one on how flexible and customisable their new toy REALLY is...so much the better.
I think they're definitely taking a page from the Apple playbook, keep it slow, keep it steady, and don't overload the sheeple.
Be thankful they trust the enthusiasts with their baby! 
I'd say your half right but saying it all wrong.
A company doesn't 'do' customization, pieces at a time, they just do it at a time the customer wants 'it'. The trick is to add 'it' so that it is as easy as possible.
In Apples case, they have been adding as they 'see' fit and have been developing the market as they go. The Palm Pre has come out in the middle of a fairly developed expectation level from the customers. There is no reason they can't have a similar level of customization as Apples current phone 3GS. Heck, Palm touted the Pre as being better than a 3G, at least until the 3GS came out.
Android has no problem allowing people to do a TON of customization. The user will only do what he is aware and comfortable with. Right now the Palm Pre allows NONE, unless you have the technical expertise to figure it out....which by the very nature of this thread, appears to only include the people on this site. Everyone else can't customize because they don't know how or have the inclination to bother with it.
sigh....
All comes back to Palm's a little behind in features/customization when compared to the market. Word it how you like...they keep moving at this 'speed' and the next gen Android/iPhone will just push the Pre into the grave that much faster.
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