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  1.    #1  
    I dropped my phone accidentally. It wasn't a bad fall but after that I got a "phone offline" msg on the top of my pre.I tried resetting and pulling outthe battery - it didn't help. I ran a quick test and got a message that there is a problem with the modem. The results were: Code: Hardware Area, and 1000: Modem.
    Any suggestions?
  2. santos's Avatar
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    Take it to your provider's store to look at. They might swap out the phone.
  3.    #3  
    I bought it second hand and live in a country where there really is no provider. Any other suggestions?
  4. #4  

    Cloud You fix your problem? I have the same problem.
  5. #5  
    Some connection issue maybe ?
    (I have a code 1000 but after I disassembled the phone - still investigating)

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