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  1.    #1  
    hey all i just found that my new pre has a defect. it clicks if i press down the top of the phone as well as having the oreo effect. i bought this phone from amazon. and im within 30 days. do i exchange at a sprint store or amazon? thanks!
  2. #2  
    Since you bought the phone from Amazon it would make sense to get an exchange from them - I don't know exactly what Sprint's policy is, but if they didn't sell you the phone then they can't be responsible for its condition, unless you insured the item with them.

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