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12/07/2010, 10:26 AM
#156
 Originally Posted by dbmgreen
Both my touchstones (from different supply sources one from HK one from USA) have this problem, I just cut a neat circle out of a matt black Business Card, and stuck it on with thin dble sided tape, you hardly notice it.
I have a feeling the magnets are too strong and they suck the back of the phone (the contacts) away from the battery?
Hi All, I bought 2 touchstones from precentral. Both touchstones had problems. One wouldn't charge at all and the other would constantly cycle. I sent the non functional touchstone back (should have sent both back in hindsight). Precentral were pretty good with the return. The reason is, I bought the touchstones about a week or two before I bought my Pre on ebay. Unfortunately, by the time I got the Pre it was outside the precentral return policy time limit. However, they took it back and replaced it.
Interestingly the replacement came with slightly updated packaging (suggesting there was probably a revision of the product at some stage). The new one came with a clear plastic cap (fitted for protection during transit I suspect). All I did with the touchstone that was constantly cycling was fitted the plastic cap (from the newer touchstone) onto it and have never had a problem again.
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