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  1.    #1  
    I am trying to use the quick installer to backup my unit and install apps. The problem is that it will not recognize my pre. I have placed it in development mode, rebooted multiple times, made sure that the computer I am using sees the device as a USB drive, fully power cycled the pre multiple times, and used different USB cables with no change. Is there something else that I can try to back up my pre on my computer from the forum homebrew apps or am I stuck with purchasing something. It is already backed up to the cloud and to palm, but I want to have my own direct backup in case I change phones or just to have the security. Thanks in advance for any and all real help with this issue
  2. #2  
    is novacom installed?
  3.    #3  
    NO. I will try to find that here. I followed the instructions I found and do not remember seeing that.

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