my pre is frozen. I was watching nfl tv on it and it told me that i needed to reboot. so i rebooted and it went to the palm name on screen. now it is stuck on that screen and will not do anything! help please!
Take out the battery?
sorry i should have added that. I did that and it is staying the same. i tried to run the doctor and it does not recognize the phone being plugged in.
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