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 Originally Posted by nixnox2004
Please someone help. I have been sitting here for some hours now and chatted with tech support (doesn't know a sqwat!) and I'm still in my first position.
The phone finds my operator without any problems and signal is good. I get R symbol on the top-right.
I cant get passed creation of Palm Profile...
It keeps saying "Profile creation failed"... and complains on the wireless network...
Please someone help me.
The phone is factoryunlocked from O2 in Germany,,,,
I had the same problem in Australia with an unlocked German Pre bought through Expansys with a Telstra NextG SIM card. And, yes, the "R" is roaming. When the phone is roaming you cannot create a profile (ie activate).
My solution was to borrow and try other operator's SIM cards. For me, an Optus SIM card detected network withour "R" roaming, so I could activate, then change SIM card back to Telstra, and the phone was fine.
My understanding is that Telstra NextG is a 850/2100 3G network, while Optus is 900/2100 (like Germany?) so that's why Telstra is "R" while Optus is not. I don't yet know how data charging is affected, but I think will be OK because local IP address.
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