[diomark]

OK - the weirdest thing..

My wife bought a Pre today.. I was helping her set it up, but many of the apps that I was looking for weren't there..

Her pre was showing 318 apps in the catalog.. Mine has over 500.. What the???

They're both Pre's on Sprint w/ webos 1.3.1

-mark

[kbritt#WP]

that happened to me last week with my recent replacement. a few battery pulls later, I think it worked itself out.

[blackbird34608]

Its probable that your new pre has an older OS version. Run an update. Some apps are not compatible with older versions.

[bpdamas]

OK - the weirdest thing..

My wife bought a Pre today.. I was helping her set it up, but many of the apps that I was looking for weren't there..

Her pre was showing 318 apps in the catalog.. Mine has over 500.. What the???

They're both Pre's on Sprint w/ webos 1.3.1

-mark

Since they both have 1.3.1 it sounds like there was something wrong with either an upgrade to 1.3.1 or something else. I would start with a partial erase and see if that works. If not, try a full erase. If that doesn't work, I would use WebOSDoctor on it. That should do the trick.

[shadavis08]

a partial erase fixed this issue

[sacherjj#AC]

This occurs when the catalog believes that the Pre is in a "strange" version of the OS. Developers run into it with pre-release versions. We saw it with early copies of 1.3.1, until the App Catalog was told that 1.3.1 was a normal version. There is a "default" view of the catalog for each region and right now it looks like it is 317 apps for Sprint US. (Any developer on pre-release gets this.)

In most cases the Partial Erase is the best bet to reset things. There have only been a few cases where this doesn't correct it, from what I've heard. I think all of these were once flashed to pre-release versions of WebOS.

Partial Erase SHOULD not erase USB, but it is always a good idea to have a backup.