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 Originally Posted by Pyrex
Threatening you? Why would I care about the community in reference to my work flow? I'm threatening palm and sprint essentially - their product does not meet my needs. I use it as my primary work device, it is imperative that it works - and if it doesn't work, I need to at the bare minimum retrieve my data. I had an iphone for 2 years, and had to replace it several times, but I never lost any contact information. I still have that phone right here as my secondary. Essentially what I'm saying is since all of my contact data came from my iphone, and now all of my new information has been completely lost, I'm back where I started - with an iphone with all of my contact information from a few months ago. Why spend all the time rebuilding my contact information on a device that isn't reliable if somehow gets damaged or needs to be replaced for any reason? I understand everyone here loves the pre - but I can't trust the phone anymore, I can't back up it's data continuously with the presumption it's going to fail at any moment and I can't retrieve my data. I have used palm products in the past and never ran into this kind of trouble. I wanted to switch to the Pre because I had been following it's progress for years, and I wanted to support Palm and an American company that needed my business. Unfortunately it seems Apple has a more reliable way of retrieving and storing my contact data. I'm sure some of you might think I'm being arrogant or unruly, but in all of this frustration lies a truth about the Pre - the palm profile service and centralized server design is flawed, and because of this one shortcoming I can't trust it any longer, and they've lost a customer. Sometime's is just that simple. I liked the phone, but I can't trust it.
Totally understand your issues. I lost ALL of my contacts from my Palm and my palm profile didnt work on the back up. Im also frustrated with Palms cloud system. However, the Pre is stil, in my opinion, the best for a businessman, or rather one needing to multitask.
That said, I too had an iphone. Still have it, but its used now for fun, not as a phone. Anyways, all my old contacts were on my iphone still. Hooked it up to itunes, transfered contacts from iphone to my computer, loaded contacts from computer to Google email, and synced my Pre again to Google. Contacts all appeared. Worked for me, you should try it. Itunes will usually sink to your Outlook account on your computer as well. If you have your iphone (secondary storage) then your good to go. Its my experience that you can never rely on new technology...doesnt mean you cant love it. I love the Pre, but still have frustrations.
One thing though.. you said no phone is reliable. Saying you will pass on Palm and go to the iphone isnt a solution to your problem. If you lost your phone and thus lost all your contacts, what then? You should try to keep a back up location, even something as simple as Google/yahoo.etc. Set your primary Contact account for google/yahoo...each new contact will load to your google/yahoo/etc account. Yes, palms system stinks. However, you should always keep a back up, regardless what phone you have. All it takes is one thief or one mistake of losing your phone and all your contacts, or new contacts, are gone. Hope the above suggestion helps!
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