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  1.    #1  
    i have followed multiple step by steps in order to install preware or file coaster or anything but it just doesnt work. i downloaded new webos quick install 2.9 w/ webdoc. i have java 1.6 and my pre is in developer mode and still say no device connected when i open webos quickinstall. what am i doing wrong please help!?!?!?!?
  2. #2  
    You're probably missing the Novacom drivers/service. Go back to and read the Novacom bullet point.
  3. #3  
    if you already have novacom installed you may need to go to services and restart it. im running windows 7x64 and i have to restart it often

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