[psenecka]

Hey Everyone,

I am on 1.3.1, and I can't get my phone to launch in USB Mode. I have tried plugging it in and doing the Option + Sym + U command but nothing happens.

The phone still gets a charge from being plugged in, it just doesn't prompt me which mode to go in anymore.

The only thing I can think of being the problem is that I am using a different micro USB cable, but would that make any difference? Any help is appreciated, need to put more music on this beast!

Thanks.

[anaglich]

Easy - Turn off your phone. Then, with it plugged in, turn it on while holding the volume up button.

[kd0axs]

I would bet either the USB cable you are using is defective/damaged or it is one that only supports charging, not data.

If you can, use the cable that came with the Pre. If you can't make sure you get one that supports data transfer. You can get them dirt cheap on monoprice.com or on ebay.

[anaglich]

Or what he said ^

Let us know how it goes.

[psenecka]

Thanks for quick responses guys. Soccerpathic's advice got my screen to show the USB symbol, but my computer still did not recognize anything.

It must be the cable. I left the original at a friend's house out of town and he's been blowing it in terms of getting it back to me.

Thanks for your help.

[Boggs3010]

Also just try another usb port on the computer.

[shadavis08]

also reboot both the pre and the computer and restart novacom driver just in case

[hparsons]

Hey Everyone,

I am on 1.3.1, and I can't get my phone to launch in USB Mode. I have tried plugging it in and doing the Option + Sym + U command but nothing happens.

The phone still gets a charge from being plugged in, it just doesn't prompt me which mode to go in anymore.

The only thing I can think of being the problem is that I am using a different micro USB cable, but would that make any difference? Any help is appreciated, need to put more music on this beast!

Thanks.

If this started when you changed cables, then that's most likely the problem.

[Roni-wan]

mine suddenly stopped recognizing the usb mode

[toby.kitt]

Mine was doin the same thing. Shadavis08's tip worked. Thanks man!

[grigolo]

Mine started doing the same thing. Wondering if it is the cable or a software issue.

[Mameto]

Same here.. my pre doesn't show anything.. "just charge" & "USB drive" not showed up..

i try hold vulume up & reinstall novacom method but not work

[ego2001]

Restart both things.

This is what I had to do just an hour ago.

[kozanatos]

it was the cable for me.

//bump//
yes i move this thread TTT but it shows up on Google if you search it, so yiff off h8ers

[shadavis08]

how about instead of just restarting computer and phone , try this . open start menu and type services.msc into the search box or run box . and hit enter . select services and when the list of services pops up scroll down to palm novacom and right click on it and hit restart. and thats it . no more restarting computer all the time lol

[Mottel#WN]

Easy - Turn off your phone. Then, with it plugged in, turn it on while holding the volume up button.

My volume up bottom is broken, any other ways?

thnx!