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I have the same problem. Exactly the same. Can't do a partial or full reset. I tried both types of resets after I 'Restarted' the phone.
When I try to 'Reset' the phone, it says...'erasing' for a couple seconds, then just dims the screen. It does nothing more after that. Nothing is erased. I have waited several minutes - nothing. I even tried to 're-boot' by taking out and replacing the battery. However, that fixed nothing. Same problem. So it looks like I, too, am stuck with web os 1.2.1 (and Motionapps Classic that freezes).
Can some one offer any helpful suggestions?
Jim
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