I really don't think palm needs this right now i understand they rushed out the pre i order to get some cash flowing in but this really sucks to hear. Still on my first pre everything is excellent. But i know sprint stores are receiving exchanges with all kinds of problems that are common. EX. cracked screen, dead pixels, stuck in headset mode are the top ones i think. I love palm; this just doesn't give then a good reputation They should try to fix the issue.

Palm Pre: Several units have multiple dead pixels