So I went to the Sprint store and ended up with a Pre that I am 90% happy with. Meh. The guy I've been talking to left work to go to the Doctor. Oh well. This one has a bit more Oreo effect, but it was much nicer out of the (only) two they had.
So they exchanged it for me. Which, by the way, they said isn't standard practice. Normally, they have to order one from Palm, and you have to wait like, 3-5 days. Weird.