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  1.    #1  
    I've been looking for an answer to this for a while, and I really haven't found anything concrete, so...
    When someone sends me a video message, all I see is an image that says "Video too large to view on this device." Has anyone else gotten this, or know why this comes up?
    My sister has sent a couple of videos of my new nephew to my pre. She lives in NC and I'm in WI, so it's nice to be able to see him when they are down there. She takes the video with her Instinct, and my brother's Touch Pro has no problem getting and playing the video. My the pre doesn't like it.
    Any information on this would be great. I don't think it's the video's physical size, since they're only about 10-15 secs long, and the resolution of the video shouldn't be so massive that it can't play on the screen. Besides, I would think that if it is a different size than the pre's screen, it should be able to adjust.
    Any thoughts?
  2. #2  
    I have the same issue. im lost on it

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