I was using Sprint TV on Saturday and got into a "loop" while downloading a show that simply wouldn't stop. I couldn't do a reset with the on/off button because it simply wasn't reacting. Anyway, after about 20 minutues of being stuck, I finally decided to take the battery out to turn it off. This was the first time I had done this and was, of course, relatively easy. I remembered reading how some folks had issues after removing the back of the phone, but I had the complete opposite happen....the phone is now more sturdy! Go figure. It wasn't real wobbly before, but now, it seems extremely tight.