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Okay, I have to add my .02 here as well. I am a member of multiple forums for most of the items I own, from my tv and home theater, to my vehicles. The purpose of these forums is to educate, warn, and assist with common issues, problems, and enhancements. No product on the market is infallible, I think that with phones, and more directly this phone, there is added emphasis on the plethora of capabilities due to the extremely competative nature of the marketplace. The simple fact with the Pre is that it is truly the first, solid, competitor to the iPhone. The iPhone has a very strong advantage as it was the first to marked and has already gone through the infancy stages of app creation and real world applications. It took quite a long time for the overwhelming slate of apps currently available on the iphone to come to market. Developers, like everyone else, were waiting to see economic viability in the app market. Once numbers started flowing showing that people were willing to pay .99 or 1.99 for an application, and understanding that there are millions of iPhone users out there the flood gates were opened. The same will happen with the Pre....In fact I expect by the end of 1st quarter '10 there will be at least a couple thousand apps. available.
In addition the Pre suffers from iPhone association, everyone on the planet is familiar with the iPhone, and iTunes, iPods, ad naseum. We want the embryonic release of the Pre to "do everything iPhone can to but better". I laud Palm for there attention to feedback and willingness to address issues as quickly as they have. I further give a giant shout out to the techie enthusiats on this board and others who take the time to try and enhance the Pre experiance. The iPhone is a great gadget but in all reality, a subpar communications device. If you really want to harness the power of that device you need to run it over wifi (at least that has been my experiance), it took a very long time to be able to effectively integrate email and other expanded communication avenues. And finally it has that ******** built in battery for which you will have to send your phone away to have replaced.
The only thing about the Pre that has let me down is the lack of expanded memory (no SD Slot). Apple builds guaranteed near term obsolence into every "i" device they produce because they limit this feature and ride 1 1/2 years behind the curve on memory capacity. I am apalled that the largest iPhone you can buy, given its brand awareness and 1 to 1 compatibilty of with the iPod lines, is only 32g, and that was just released. When we have the capability now of putting 32g on a micro SD this is a shame. Again this is my biggest complaint with the Pre as well. But shame on apple for hamstringing their customer base.
Back to your original question the Pre is simply the best phone I have ever owned, and I have been in the wireless business since 1995 when I was still selling the motorola Brick and bag phones. You will not be sorry by picking up this device, and have patience the apps and gadgets will come soon enough!!
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