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  1.    #1  
    I run the web os doctor because I could not delete the Virtual Keyboard theaks and it told me that there was an error to contact now the phone says phone error with a sky screen and it also says your phone is experiencing an error that cannot be resolved. Visit Palm for help. I tried to re download the web os doctor and rerun it, but the next button is dimmed. I don't know what to do?
  2. mad_cow's Avatar
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    Try this:

    1-turn your phone off (remove batt,if you can't turn it off)
    2-hold the UP key and connect to the USB
    3-you will see a big USB sign on the screen,run webOS Doctor.
  3. Delinka's Avatar
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    I have the same problem and see the sky screen, have reinstalled webOS Doctor at least 5 times now and keep getting the same result. Downloaded a newer version of WebOS Doctor but that one does not work at all and does not detect the device. Please HELP! :-(

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