WOW! It is funny some of the directions this discussion has gone. But I understand it is frustrating not having this work the way you want it to.
I will say that I use Cisco Call Manager at work with Unity as the voicemail system. Our system does send voicemail as a .wav file to Outlook. I have been able to play every single voicemail message from the day I added my exchange account to the Pre. The only difference in how it was handled was that playing the wave file opened up the media player to play the .wav file in the initial OS. After 1.1, I believe, they started to play natively within the email client, loaded the same way a word attachment would, onlt after downloading, the triangle "Play" button is on the right-hand side, and when playing, the timeline darkens along as it plays (in the email). I have seen no change in 1.2.
It is amazing how there are different codecs. When we see a wav, we expect it to play. The analogy of an MP3 being an MP3 is not the same. We can all play .wav files on our Windows PCs (I had to qualify that, just in case), but have someone send you a .wav recording of a phonecall that might come from a call center or something. I have to install the proper codec for people all the time. Before we started getting these come in, there was never a reason to worry about it. When people cannot play back these ".wav" files, they don't understand why they can't. Once we install the proper codec (obviously not standard, or Bill Gates would have put it in there for me), they are fine. I have even found that Sound Recorder, even after installing the codec, can clip them for time, but cannot play them back.
So is it the phone services fault for using something non standard? Or is it Palm's for not installing every needed codec? Maybe both. If MagicJack and Vodaphone have big enough market share, Palm needs to keep those potential customers satisfied.
Out of curiosity to the people using MagicJack and/or Vodaphone, when you first got the service, was there any software at all that needed to be installed on your computer? Can you check voicemail from ANY computer and be able to listen to your voicemail?
In the end, I don't think it is something to pull out the pitchforks over, but Palm does need to know that they have customers that have this need. I have to think they would be able to accomodate this, once they see there is a need and there are enough people who need it.
Dave
Originally Posted by DKatman
