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  1.    #1  
    I searched both here and on Google and I am not finding what I need. I plugged my phone to take it to the doctor to get ready for the upcoming update. I get all the way to the screen telling to plug my phone in and not unplug it or take the battery out and nothing happens. It is just sitting there and the next button is grayed out.

    Is it stuck? How do I know it is doing what it needs to be doing? What I am suppose to put the pre into when I plug it up to see the doctor? Just charge or USB?

    Any help appreciated.
    Aka: NinjaMom
    PPC6600>PPC6700>HTC Touch>Touch Pro>Palm Pre
  2. #2  
    not sure if this makes a difference or not, but maybe try enabling the Dev Mode and see if that helps.

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