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  1.    #1  
    I've had my pre since late june, and recently the headphone jack has stopped playing music out of it. i know its not a problem with the headphones because they work fine with my ipod, and i have the insurance, but i dont want to have to pay the deductible. if i take it down to the sprint store, would they replace it for free?
  2. #2  
    I believe they would.

    As I understand it, you only have to pay a deductible if it's being replaced because of damage, water or theft.

    If the phone stops working without one of those things happening, they should replace it. In fact, I believe Palm offers a 1-year warranty against defects, so you should try that if Sprint tries to charge a deductible.
  3. #3  
    Here is a direct link to webOS Doc for all carriers
    P.S. if i have helped you and you are thankful please hit the thanks button to the right---->
  4. #4  
    +1....they will (should) exchange it for free

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