Quote Originally Posted by pre-gen View Post

1) Remove the battery
2) Press and hold the volume up button
3) Plug the USB charging cable into the wall charger, and insert the USB cable into the Pre.(you will see a picture of a battery and a question mark at this point)
4) Insert the battery.
5) Release the volume up button.

At this point, you will see a full-screen "USB" symbol, instead of the normal small USB symbol over a picture of the Pre. DO NOT CONNECT THE PRE TO YOUR PC YET. Once the webOS Doctor asks you to plug in the Pre, take the USB cable out of the wall charger, and plug it into your USB port on the PC. The "Found New Hardware" wizard will run, installing "Novacom" drivers. After that completes, the "Next" button will light up in webOS Doctor, and allow you to finish repairing your device.

I am getting a new phone from sprint because mine has some issues, I would like to send them back my current phone back to factory settings (Without tweaks or any personal info) is this the procedure I should follow in order to do that?