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  1.    #21  
    No, I called in Sprint, because I am experiencing the random shutdowns when closing the Pre slider.
  2. #22  
    I think refurb may be depend on conditions of replacement. If it is being replaced under warranty I believe it is a new device though they may come in a plain box without accessories since you already have those from the phone being replaced. If it is being replaced because you dropped it in a lake or something like that, ran it over with your car, etc they may replace it with a refurb because the other phone is not salvageable. Refurbished product isn't as bad as some make it out to be unless the company refurbishing the stuff is shady. I've bought all sorts of refurbished stuff outside of cellphones and the stuff looked and worked like brand new.
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